Travelport Launches Business Intelligence Suite

Travelport has launched a new business intelligence suite - Agentivity - to benefit agents in the Middle East and Africa with handling data from anywhere in the world.
Agentivity brings together a wide range of tools that offer travel providers a unique and detailed insight into their agency’s activity, client behaviour, booking-related issues, and more.

The suite allows automation of corporate reporting by doing queue forwarding, corporate data mailing, as well as giving corporate clients direct access to their organisation’s booking data. Access is instant, online, and has data updates that are available 24/7 with no process changes for agents.
The process is fully automated and offers complete transparency over any bookings, and allows agents to address any problems timeously. Rabih Saab, President and Managing Director, Middle East and Africa, Travelport said Agentivity is an invaluable business service for busy travel agency customers by providing realtime data, 24/7, from anywhere in the world, and added that "it can significantly improve agent efficiency by aggregating data from multiple suppliers and sources in one place, as well as providing access to valuable customer data, such as advanced booking patterns.”
Agentivity was created for Travelport by Inside Group, a technology company that specialises in the travel industry.