Europcar’s B2B portal is addressing customer demand

Europcar’s website now provides its corporate website users with improved ease of use, facilitation control and report accessibility.

“Europcar harnesses technology to deliver world-class solutions, letting technology take care of customers’ regular car rental needs so that they can give their full attention to what is important in terms of their own businesses,” says Dawn Nathan-Jones, CEO of Europcar SA.

The website offers an improved booking engine, a modern interface, clearly presented information, improved navigation, the introduction of mapping technology, a vehicle comparison process, and several features that aid searches and access to information, and new administration features.

The Europcar Business-to-Business website tool, which is compatible with all major web browsers, is available to all Europcar account customers, with the company providing training and assistance to all new customers via its sales team to ensure clients use the booking tool to their best advantage.

www.europcar.co.za/b2b
 

Medical Cover from Europcar

 Europcar has announced that it now offers its customers emergency medical assistance. With this new product offering, customers have access to emergency medical transportation 24 hours a day, seven days a week, in the event of a medical emergency when using Europcar’s rental vehicles. The Emergency Medical assistance, provided by Europ Assistance, gives customers access to an independent national network of about 5,000 emergency medical personnel ready to respond to a call. At just R20 a day, the cover includes the following benefits: 24-hour emergency advice and assistance call centre; immediate dispatch of emergency medical services in order to provide life-saving assistance; emergency transportation by air or road ambulance; following an accident, the customer’s children are transported to a place of safety; return of mortal remains in the event of a death as a result of a medical emergency. This cover is valid for travel in South Africa, Namibia, Botswana, Swaziland and Lesotho.

Europcar Unveils New Logo

 Europcar’s latest logo took to the skies last month when the second kulula Boeing 737-800 showcased the car rental company’s new branding in South Africa. Europcar international has launched a new logo that, it says, “embodies the company’s values of dynamism and power”. The statement accompanying the media release went on to say that “this new iconic logo conveys mobility and acts as a quality stamp on all Europcar sub-brands and offers. The “e” symbol is a strong graphic design and has become a signature for Europcar’s tagline – ‘moving your way’. With the revamped logo, Europcar is making a brand promise to all of its customers that they can expect the same high quality service and products across the world.”