South African Airways has won a prestigious Feather Award from the Airports Company of South Africa, honouring the airline as the ‘Best Full Service Airline’ at O.R. Tambo International Airport.
This is the second Feather Award SAA has received this year, after walking away with ‘Best Domestic (full service) Carrier’ at Port Elizabeth Airport.
The Feather Awards are ACSA’s service excellence awards, based on the findings of two independent organisations - the Transport Research Laboratory based in the UK and the Airports Council based in Switzerland.
ACSA presents these awards annually to industry players, airlines and aviation service providers who have excelled in service excellence, to airlines and companies working in the South African aviation industry.
SAA’s low-cost carrier, Mango, was also honoured with an award as Best Domestic (low-cost) airline.
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